Privacy policy

Your privacy is fundamental to the refined service we provide at Jamylate. This policy explains how Jamylate ("we", "us", "our") collects, uses, and shares your personal information when you visit our website, engage with our stories, or purchase from our curated collection. Jamylate is owned and operated by Quoship LLC.

Information We Collect

To provide you with a seamless and personal shopping experience, we collect information in a few different ways. The type of information we gather depends on how you interact with our site.

  • Contact & Identity Details: This includes your name, email address, telephone number, and shipping/billing addresses you provide when creating an account or placing an order.
  • Order & Transaction Details: We keep a record of the pieces you purchase, their price, and the date and time of the transaction.
  • Payment Information: When you make a purchase, your payment details are processed securely by our third-party payment providers. We do not store your full credit card information on our servers.
  • Communications: We collect information when you contact our support team, including the contents of your message and any attachments.
  • Technical & Usage Data: As you navigate our site, we automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, time zone, and how you interact with our pages, which helps us improve our site's performance and your experience.

How We Use Your Personal Information

We use the information we collect to operate our business and provide you with the discerning curation and narrative richness that defines Jamylate. These purposes include:

  • Fulfilling Your Orders: Processing your transactions, managing payments, arranging for shipping, and providing you with invoices and order confirmations.
  • Providing Customer Support: Responding to your inquiries, assisting with returns or refunds, and resolving any issues that may arise.
  • Improving Our Store: Analyzing how customers use our site allows us to enhance our platform, refine our product curation, and optimize the shopping experience.
  • Marketing and Communications: With your explicit consent, we may send you emails about new arrivals, exclusive stories, and special events. You can unsubscribe from these communications at any time.
  • Security and Fraud Prevention: Protecting our store and you from fraudulent activity and ensuring the security of our website.
  • Legal Compliance: We may need to use and retain your information to comply with legal and regulatory obligations, such as tax laws.

Sharing Your Personal Information

We believe in artistic integrity and refined service, and that extends to how we handle your data. We do not sell your personal information. We only share it with trusted partners who help us operate our business, and only for the purposes described above.

These partners include:

  • Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application.
  • Payment Processors: To securely handle payments for your orders.
  • Shipping & Logistics Partners: To deliver your purchases to you.
  • Marketing & Analytics Providers: To help us understand our audience and improve our website, such as Google Analytics.

We may also share information if required by law, such as in response to a subpoena or other lawful request, or to protect our own rights.

Cookies and Tracking Technologies

Our website uses cookies—small files stored on your device—to function correctly and enhance your experience. Some cookies are essential for the site to work, such as keeping items in your shopping cart. Others help us understand site traffic and usage patterns, while some are used for marketing purposes. You have control over cookies and can manage your preferences through your browser settings, though disabling them may affect site functionality.

Data Security and Retention

We implement a variety of security measures to maintain the safety of your personal information. Your data is protected using SSL/TLS encryption. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal information. For residents of states like California, these rights may include:

  • The right to know what personal information we have collected about you.
  • The right to request deletion of your personal information, subject to certain exceptions.
  • The right to opt-out of the "sale" of your personal information (as noted, we do not sell your data).
  • The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with applicable laws.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any questions about this Privacy Policy, to exercise your rights, or simply to get in touch, please don't hesitate to contact us. We're here to help.

  • Business Name: Quoship LLC
  • Company Number: 2026-001937733
  • Business Address: 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States
  • Email: support@jamylate.com
  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

You can also reach us through our Contact Us page.